How to Troubleshoot a Logitech Wireless Keyboard & Mouse

How to Troubleshoot a Logitech Wireless Keyboard & Mouse
How to Troubleshoot a Logitech Wireless Keyboard & Mouse

You may use your computer cord-free thanks to Logitech wireless keyboard and mouse bundles, which liberate you from the limitations of corded keyboards and mice. You may work while lounging on the couch or in bed thanks to the wireless keyboard and mouse’s ability to be used from across the room. If your wireless keyboard and mouse aren’t working properly, you can identify the issue’s root cause by thoroughly inspecting your keyboard and mouse.

The wireless keyboards and mouse from Logitech are simple to set up and use. It’s normally simple to troubleshoot and identify the problem if the device doesn’t register with your PC. Before moving on to troubleshooting the system and device configurations when a Logitech mouse isn’t working, you should first do physical tests.

It’s possible that the wireless radio lost contact with the Logitech mouse because it uses a 2.4 GHz wireless receiver. You must reset the connection in order to reconnect with the mouse.

Step 1

  1. Make sure the wireless receiver is connected to your computer by checking.
  2. Linking your mouse and keyboard to the computer
  3. Press the “Connect” button on the receiver’s bottom.
  4. Check your computer’s Bluetooth is turned on and capable of detecting the mouse and keyboard if your mouse and keyboard are Bluetooth-enabled.

Step 2

  1. Verify that the keyboard and mouse are activated.
  2. Press the “Power” button to switch on the keyboard and mouse if the power indicator lights on them are not green.

Step 3

Examine the keyboard and mouse’s batteries. If the batteries are dead, swap them out for new ones before clicking the “Connect” button on the bottom of the computer’s wireless receiver to re-connect the mouse and keyboard. If the batteries in your mouse and keyboard are rechargeable, wait until they are fully charged before using the equipment again.

Step 4

Your wireless keyboard and mouse drivers should be removed and installed again. Sometimes a poor connection can be attributed to the Logitech drivers. Install the most recent drivers for your keyboard and mouse by first uninstalling the outdated ones using the Control Panel, then going to the Logitech website.

Step 5

The Logitech Support Database can be searched. Visit the Logitech Help website and look through the support page for your product if your keyboard and mouse are still not working properly. There, you can find more detailed solutions.