How to Manage Cricket Wireless Account Info

Cricket Wireless account information typically includes details about your wireless plan, billing, and account settings. This can include information such as your phone number, account balance, data usage, billing cycle dates, and payment history. You can access your Cricket Wireless account information by logging into your online account or by contacting Cricket Wireless customer service. As already written, If you have any specific questions about your Cricket Wireless account, you can contact Cricket Wireless customer service for more information.

How to Manage Cricket Wireless Account Info
How to Manage Cricket Wireless Account Info

How do I Change My Account Info?

You can change your Cricket account information in a number of ways:

My Account

  1. Go to My Account and sign in.
  2. Click on Account Settings at the top of the page.
  3. Click Edit to make changes to your account.
  4. Make the changes you want, and then click Save.

myCricket App

  1. Launch the myCricket app and log in.
  2. Tap the gear icon in the top right corner of the screen to get to Account Settings.
  3. Choose the information you want to change and then do what it says.

It’s easy to check your Cricket account information online or on your device and make changes.

How do I View My Account Info?

You can use your phone number or your username and password to sign in to My Account from your computer or phone. Or, get the myCricket app and sign in. Here’s what you’ll see:

Account Summary

Here, you can quickly see how much you owe, when it’s due, and if you have any credits on your account. Underneath, you’ll see a list of all of your phone numbers and the plans and phones that go with each one. Here, you can choose to make a payment, set up Auto Pay, or choose a phone number to see detailed information about your plan, features, and usage. You can also add a line to your account or get a better phone.


This is the place to go for anything to do with money. You can see how much you owe and when it’s due. You can also set up Auto Pay or change how it works. (You have to go to Quick Pay to use a Cricket Refill or Service Payment card.)

Billing History

In the Billing section, you can see what you paid for and when, so you’ll always have a record of your recent transactions. The charges are broken down into items to make them easier to find.


Cricket plans include unlimited calls and texts, so we only track high-speed data usage and international add-on calling. Want to know how much fast data you have used this month? Just go to Usage and choose your number.

Plans & Services

Find out exactly what your plan will cover. Then, you can add or take away features as needed.

Account Settings

Need to change your voicemail passcode, sign up for Cricket emails, or manage your streaming settings? Here is the spot. You can also change the password for your My Account and turn on or off Account PIN security as needed.


  1. I forgot my username. What should I do?
    If you know your password, you can use your phone number to try to log in. To reset your Cricket username, enter your Cricket phone number, check the box next to CAPTCHA to show that you are a real person, and click Get Username. Your username will be sent to you as a text message.
  2. Where’s my temporary password?
    We’ll send you a temporary password by text when you change your password. Please wait five minutes and try again if you don’t get the text. Call Customer Support at 1-800-CRICKET (1-800-274-2538) for help if you still don’t get the text.
  3. How to change the password?
    Enter your Cricket phone number, username, and the answer to a security question to reset your password. Your password needs to be between 6 and 24 characters long and have at least one letter and one number. Learn more about what a password needs to be and how to make one.
  4. How do I view my usage?
    You can see how much data you’re using by opening the myCricket app or going to My Account online in Don’t forget that voice calls and text messages are free.
  5. Can I change my due date?
    Calling Cricket Support will let you change your due date. Like when you change your plan, you can only change your due date twice per billing cycle. But if you miss a payment and your account is suspended, your due date will change. If that happens, your due date will be moved to the date you pay off your balance, and your account will be back to normal. If you schedule a change to your plan or features for the beginning of your next billing cycle, you won’t have to pay for it until your due date.