Alexa Won't Play Spotify: Troubleshooting Tips

Are you tired of asking Alexa to play your favorite tunes on Spotify, only to be met with a response of silence? You’re not alone. Many users have experienced issues with Alexa not playing Spotify, and it can be frustrating to troubleshoot. Here are some tips to help you get back to enjoying your music.

Check Your Alexa Device

First things first, make sure your Alexa device is functioning properly. Is it connected to the internet? Is the volume turned up? Have you tried turning it off and on again? These may seem like simple solutions, but they can often fix the problem.

Check Your Spotify Account

If your Alexa device is working properly, the issue may lie with your Spotify account. Make sure you have a premium account, as Alexa cannot play Spotify on free accounts. Also, check to see if your Spotify account is linked to your Alexa device. You can do this through the Alexa app.

Try a Different Command

Sometimes, the issue may be with the specific command you’re using to play music. Instead of saying “Alexa, play Spotify,” try saying “Alexa, play my Spotify playlist” or “Alexa, play my Discover Weekly on Spotify.” This may help narrow down the problem.

Unlink and Relink Your Accounts

If all else fails, try unlinking and relinking your Spotify account to your Alexa device. This can be done through the Alexa app by going to “Settings,” then “Music,” and selecting “Spotify.” Click “Disable Skill” and then “Enable Skill” to relink your accounts.

Frequently Asked Questions

Why won’t Alexa play Spotify?

There could be a variety of reasons why Alexa won’t play Spotify, including issues with your Alexa device or your Spotify account. Try troubleshooting by checking your device and account settings.

Why can’t Alexa play my Spotify playlist?

Make sure your Spotify account is linked to your Alexa device, and try using a different command to play your music. You can also try unlinking and relinking your accounts.

How do I link my Spotify account to Alexa?

You can link your Spotify account to Alexa through the Alexa app. Go to “Settings,” then “Music,” and select “Spotify.” Follow the prompts to link your account.

Do I need a premium Spotify account to use Alexa?

Yes, you need a premium Spotify account to use Alexa to play music.


There are a variety of reasons why Alexa may not play Spotify, but with some troubleshooting, you can get back to enjoying your music. Make sure to check your device and account settings, try different commands, and unlink and relink your accounts if necessary. Happy listening!